You have 30 days from the date you received your order to request a return for a refund to your original payment method.
●Customers are responsible for shipping costs of returned items.
●Only unopened packages can be returned.
●Requests for refunds are eligible for online purchases only. If you purchased through our clinic, authorized distributor, or other medium you will need to follow their return policy.
●If you purchased from us at an expo, health fair or conference, all sales are final unless the product is found faulty.
●Discount codes cannot be stacked with any other sale, discount or subscription order.
Damaged, Lost or Stolen Packages
If your package has been lost/stolen, please file a claim with the carrier listed on your shipping notification.
Sometimes packages are mis-delivered, an unsuccessful attempt was made and the package was brought back to the facility, or the carrier simply didn’t make it to your delivery address in time but already marked it as delivered.
Note that once a package has shipped, we are no longer able to operate on behalf of the customer and any issues with delivery or tracking should be addressed with the shipping carrier directly.
Contact Us
You can contact us by emailing jared.phytotherapi@gmail.com
Updated November 29th, 2023
